Terms and Conditions

1.1. Website - an informational resource located on the Internet at https://staq.ru/.
1.2. Program - the computer program "STAQ/Стак" placed on the Website, presented in an objective form, consisting of data and commands intended for the operation of computers and other computer devices to achieve a specific result, including preparatory materials obtained during the development of the computer program, and audiovisual displays generated by it.
1.2. User - a capable natural person, authorized representative of a legal entity or individual entrepreneur, registered on the Website for the purpose of using the Program.
1.5. Authorization on the Website - a set of data that allows identifying the User. Authorization means the User's phone number and a one-time code-password. To register and log in to the account, the User uses a one-time code sent to the User's phone number in the form of an SMS message.
1.7. User Account - a unique User account created after the registration process on the Website. At the same time, there can be only one account on the Website linked to one phone number.

2.1. The Website is owned by Velgir Co., Ltd (TIN 6165236979) (hereinafter referred to as the Site Administration). The Website is intended to provide services for the automation of work processes and the operation of real estate objects to an unlimited circle of individuals (Users).
2.2. This User Agreement (hereinafter - the Agreement) regulates the relationship between the Site Administration and the User, defines rights and obligations, establishes rules for using the Website, and specifies the responsibilities of the parties.
2.3. The Agreement is a public offer. The User, before registering on the Website, must fully familiarize themselves with the text of the Agreement. The User's registration on the Website with the mandatory checkbox indicating consent to the terms of the Agreement signifies that the User has read the Agreement, accepted all its terms in full, and undertakes to comply with them. In case of disagreement with any terms of the Agreement, the User is not entitled to use the Website.
2.4. The Site Administration has the right to unilaterally change the terms of the Agreement at any time. The changes take effect from the moment of publication of the new version of the Agreement on the Website at the address: https://staq.ru/terms. The User undertakes to regularly monitor updates to the Agreement on the Website. In case of disagreement with the introduced changes, the User must refrain from accessing the Website. The use of the Website after the new version of the Agreement comes into effect means that the User has accepted all its terms and undertakes to comply with them in full.
2.5. Access to the Website is provided free of charge.

3.1. To use the Website, the User must go through the registration process, as a result of which a User Account will be created for the User.
3.2. The registration process on the Website involves filling out and submitting a registration form with the mandatory checkbox indicating acceptance of the terms of the Agreement, as well as the Privacy Policy, posted on the Website.
3.3. Any actions taken using the User Account are considered to be taken by the corresponding User whose phone number and SMS code were entered when logging into the User Account.
3.4. The User is responsible for ensuring the security of access to the registered phone number and User Account, and for preventing unauthorized access by third parties. The Site Administration is not responsible in case of loss of access to the registered phone number and/or User Account by the User, as well as in case of third-party access to such data.
3.5. In case of unauthorized access to the registered phone number and/or User Account, or the distribution of access data to the User Account, the User is obliged to immediately notify the Site Administration for subsequent blocking of the User Account.
3.6. All interaction between the User and the Site Administration is carried out through the use of the User Account, through which any requests, inquiries, messages, documents, and any other information may be submitted. In addition, the User and the Site Administration may interact with each other through email and/or contact phone numbers.

4.1. The User has the right to freely and fully use the functionality of the Website, except in cases where such use is illegal, infringes upon the rights, freedoms, and interests of the Website Administration, other Users, and/or any third parties.
4.2. The User has the right to ask the Website Administration any questions related to the use of the Website.
4.3. When using the Website, the User is not allowed to:
4.3.1. use foul language, images, expressions that promote or demonstrate hatred, disrespect, violence, cruelty, discrimination against people, contain insults or threats, elements of erotica or pornography, justify any illegal actions, or fail to meet moral and ethical standards.
4.3.2. distribute harmful or illegal content, upload or use harmful programs in any other way, as well as any materials containing viruses or other computer codes or files intended to disrupt, destroy, or limit the functionality of the Website or its content.
4.3.3. reproduce, duplicate, copy, sell, and resell, as well as use for commercial or illegal purposes, any information obtained on the Website, including any elements or components of the Website.
4.3.4. use any automated programs (scripts) to collect information or interact with the Website without the consent of the Website Administration.
4.3.5. take actions that hinder the normal functioning of the Website.
4.3.6. post information that contains personal data of third parties (phone numbers, email addresses, postal addresses, links to messengers, websites, etc.), as well as indecent or offensive words/phrases, comparisons, and expressions. Writing words and sentences in capital letters, except for abbreviations.
4.4. The User undertakes not to take actions that may be considered a violation of the legislation of the Russian Federation or international law, including in the field of transportation and logistics (freight forwarding), intellectual property, copyright.
4.5. All information/data posted by the User must comply with the Agreement and not violate the legislation of the Russian Federation. The Website Administration is not obligated to verify any information posted by Users for compliance with the legislation of the Russian Federation and the terms of the Agreement.
4.6. If the Website Administration has reason to believe that the information/data posted by the User violates the terms of the Agreement or the requirements of the legislation of the Russian Federation, the Website Administration has the right to delete such information/data and block the User's Account.
4.7. In case a third party files any claims, demands, or lawsuits with the Website Administration arising from the actions of the User, including claims, demands, lawsuits related to the violation of the rights of such third parties to the results of intellectual activity or the dissemination of personal data, the Website Administration is obliged to promptly notify the User, and the User is obliged to take all necessary and sufficient measures to settle the claims, demands, and lawsuits of third parties at their own expense.
4.8. The Website Administration has the right to carry out planned/unscheduled preventive and/or repair work on the Website at any time, due to which the Website may be temporarily unavailable for use. The Website Administration is not responsible to the User for the lack of access to the Website in such cases.

5.1. Exclusive rights to the Site, its components, including the Site's software code, design elements, text, graphic images, illustrations, and other elements of the Site, belong to the Site Administration and are protected by Russian Federation law.
5.2. Use of the content and any elements of the Site is only possible within the functionality offered by the Site. The content of the Site and any of its components may not be copied, published, reproduced, processed, or distributed in any way, including on the Internet, without the prior written consent of the Site Administration.
5.3. Materials and information that do not violate the current legislation of the Russian Federation, as well as the exclusive rights of third parties, are allowed to be posted on the Site.

6.1. The Site Administration reserves the right to completely block a User's Account for any of the following violations:
6.1.1. Creating more than one account for one User without prior approval from the Site Administration. In case of duplicate accounts being identified, the Site Administration reserves the right to block all accounts.
6.1.2. Providing inaccurate or false information during registration.
6.1.3. Violating the exclusive rights of third parties.
6.1.4. Violating the User's terms of agreement and/or Russian Federation legislation.
6.1.5. Misusing the User's rights on the Site and acting in contradiction to ethical and moral norms.
6.1.6. Other violations at the discretion of the Site Administration.

7.1. Unless otherwise specified in the Agreement and required by the legislation of the Russian Federation, the Site Administration provides no guarantees, assurances, or promises regarding the Site: its content, specific features and properties, as well as its accuracy, functionality, reliability, availability, and compliance with the User's individual needs.
7.2. The Site Administration makes every effort to ensure the normal operation of the Site; however, it is not responsible for failure to perform or improper performance of obligations under the Agreement, as well as possible losses of the User and/or third parties, arising, including but not limited to, as a result of:
7.2.1. Unlawful actions of Users aimed at violating information security or the normal functioning of the Site.
7.2.2. Failures in the operation of the Site caused by errors in the code, computer viruses, and other foreign code fragments in the Site's software.
7.2.3. Lack (impossibility of establishing, termination, etc.) of Internet connections between the User's server and the Site's server.
7.2.4. Measures taken by state and municipal authorities, as well as other organizations within the framework of operational-search measures.
7.2.5. Establishment of state regulation (or regulation by other organizations) of the economic activities of commercial organizations on the Internet and (or) the establishment by these entities of one-time restrictions that impede or make it impossible to execute the Agreement.
7.2.6. Performance of work related to the operation of the Site.
7.2.7. Other cases related to the actions (inaction) of the User and/or other third parties aimed at worsening the overall situation using the Internet, as well as any other actions aimed at the Site and third parties.
7.2.8. In case of force majeure circumstances, as well as accidents or malfunctions in the software and hardware complexes of third parties cooperating with the Site Administration, or actions (inaction) of third parties aimed at suspending or terminating the operation of the Site.
7.3. The User is solely responsible for the content of the information posted by the User, including liability to third parties in cases where the posting of certain information by the User violates the rights and legitimate interests of third parties, as well as other exclusive rights of third parties.

8.1. For all matters not addressed by the Agreement, the Parties shall be guided by the legislation of the Russian Federation.
8.2. All disputes arising out of or related to this Agreement shall be resolved in accordance with the legislation of the Russian Federation in the Arbitration Court of Moscow or the district court at the location of the Site Administration, depending on the jurisdiction of the dispute.
8.3. Compliance with the pre-trial dispute resolution procedure is mandatory.
8.4. The Party demanding actions from the other Party shall send a written claim with a list of demands, the normative justification of the demands, and the attachment of documents substantiating the Party's demands if such documents are not available to the recipient of the claim. The response period for the claim is 10 (ten) business days from the date of its receipt.
8.5. The court's recognition of any provision of the Agreement as invalid or unenforceable does not invalidate the other provisions of the Agreement.
8.6. In case of illegal placement of information containing the results of intellectual property belonging to third parties on the Site, the right holder must:
8.6.1. Prepare a claim indicating the factual and normative grounds that allow the Site Administration to remove the information from public access;
8.6.2. Attach to the claim evidence of the originality of the intellectual property (original copy, other documents confirming ownership of the object of copyright and/or related rights).

9.1. This Agreement constitutes a contract between the User and the Site Administration regarding the use of the Site and replaces all previous agreements between the User and the Site Administration.
9.2. By accepting the terms of the Agreement, the User thereby consents to receive from the Site Administration and third parties specified in the Personal Data Processing Policy, informational and other types of mailings through messages received through the User's Account, SMS to the User's phone number, as well as to the User's email address and undertakes not to make any claims and demands to the Site Administration related to the implementation of such mailings.
9.3. The Agreement is concluded for an indefinite period.
9.4. The Site Administration's inaction in the event of the User's violation of the terms of the Agreement does not deprive the Site Administration of the right to take corresponding actions to protect its interests later, nor does it constitute a waiver by the Site Administration of its rights in the event of similar or similar violations in the future.